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Advanced & SpecialtyHands-On Seminar

Risk Management

Clarify roles. Reduce risk. Strengthening ski-area operations.

Patrollers serve as key representatives of the ski area, with responsibilities that extend beyond on hill operations. This session explores equipment ownership, incident-investigation roles, recruitment partnerships with management and marketing, and best practices for training documentation and retention. It also highlights the value of including patrol representatives in ski-area management meetings and future MSAA gatherings.

What you'll gain

  • Patrollers as agents of the ski area
  • The implications of patrols owning equipment
  • Incident Investigation - who does it?
  • Recruitment - How can management/marketing help?
  • Training and Documentation - How to document, where will the documentation live? How long to keep training documentation?
  • Involving the PR in manager meetings at the ski area.
  • Future MSAA meetings - Patrollers are invited!

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